Customer Service Manager - State Farm Agent Team Member
John Proctor State Farm Insurance · Portland, OR · 3 wk ago
Customer Service$42k–$62k/yrFull-time
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Detail oriented
- Property and Casualty license (must have currently)
- Life and Health license (must have currently)
- Spanish Speaking Bilingual required
Pay
$42,000.00 - $62,400.00 per year
Schedule
Not specified
Benefits
- Health benefits
- Profit sharing
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency