Customer Service / Inside Sales

About the role

In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is onsite at our service center, part of a great team.

Hours

7:00 am – 4:00 pm Monday through Friday.

Responsibilities

• Partner with customers and Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships
• Handle customer inquiries, quotes, order processing, expediting, and returns
• Source parts
• Assist in generating sales
• Help in the stockroom as needed
• Deliver orders to customers as needed

Qualifications

• 6+ months customer service or inside sales
• Industrial distribution or parts counter environment a plus
• Hydraulic, bearings, or power transmission knowledge preferred
• Attention to detail, accuracy, ability to multitask, sense of humor
• Written and verbal communication skills, including English grammar
• High school diploma or equivalent
• Mechanical aptitude
• Basic computer skills including Excel
• Valid driver's license & clean driving record (MVR)
• Candidates must be authorized to work in the US

Pay

The typical estimated hourly rate range for this position and location is $20.00 – 24.00/hr depending on experience. Potential bonus opportunity is tied to location and individual performance and has averaged $300 – $500 per month. No specific amount is guaranteed.

Benefits

• Competitive hourly pay
• Monthly, quarterly, and annual bonus opportunities
• 401K with company match
• Insurance
• Time off
• Tuition reimbursement
• Employee assistance
• LASTING CAREER – Career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work / life balance
• Team oriented company culture