Customer Service: Home Medical Supplies

About the role

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Responsibilities

• Collaborate with purchasing, patient care, and pharmacy teams to provide seamless support and deliver timely, compliant billing notices.
• Utilize advanced billing software to maintain accurate patient and inventory records.
• Coordinate medical supply needs.
• Resolve billing inquiries.
• Play a vital role in revenue cycle, strictly adhering to HIPAA guidelines and federal healthcare regulations.

Requirements

• High school diploma or GED.
• Minimum of two years of medical supplies and/or billing experience.

Skills

• Excellent communication and teamwork skills.
• Strong grasp of medical terminology.
• High level of professional integrity.

Pay

$15.67 - $22.14 per hour