Customer Service - Greeter - Kansas City Airport

Responsibilities

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Aid members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Maintain hangtag information correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Requirements

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
• No drug or alcohol-related convictions on driving record in the past 3 years

Benefits

• Paid time off
• Employee rental car discounts
• Retail Savings Plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

Monday: OFF
Tuesday: OFF
Wednesday: 10:00am to 7:00pm
Thursday: 10:00am to 7:00pm
Friday: 10:00am to 7:00pm
Saturday: 10:00am to 7:00pm
Sunday: 10:00am to 7:00pm

Pay

The starting pay for this position is $17 / hour plus potential bonuses adding up to $18 / hour and is located at 648 N. Madrid, Kansas City, MO 64153.