Customer Service & Garment Care Associate – Full-Time
South Bend, IN
About the role
Join the Ziker Cleaners Team! We're looking for a friendly, dependable, and customer-focused individual to join our team as a Customer Service & Garment Care Associate. You'll be the friendly face our customers see when they visit Ziker, playing an important role in creating an exceptional customer experience.
Pay
Starting at $15.00/hour
Benefits
- Paid training – no dry-cleaning experience required
- Employee discounts
- Positive and supportive team environment
- Opportunities for growth and advancement
- Stable, locally owned company
- A job that keeps you active and engaged
Schedule
This is a part-time position with availability needed during:
- Monday–Friday: Afternoon and evening shifts
- Saturday: 9:00 AM–3:00 PM
Schedules may vary based on business needs.
Responsibilities
- Greet customers and provide friendly, outstanding service
- Process garment drop-offs and pickups
- Operate the point-of-sale system and handle payments
- Assist with wash, dry, and fold laundry orders
- Help customers learn about Ziker services, specials, and promotions
- Answer questions and assist with customer concerns
- Keep the store clean, organized, and welcoming
- Balance the cash drawer and complete closing responsibilities
- Work as part of a team to keep daily operations running smoothly
Requirements
We're looking for someone who is friendly, dependable, positive, and ready to learn. The ideal candidate:
- Is comfortable working with customers
- Can multitask in a busy environment
- Pays attention to details
- Enjoys being part of a team
Previous experience in customer service, retail, hospitality, food service, or sales is preferred. While you'll have a primary store location in South Bend, there may be opportunities to pick up additional hours or work at other Ziker locations throughout Mishawaka, Granger, and Elkhart.