Customer Service & Garment Care Associate (Full-Time)

Join the Ziker Cleaners team as a Customer Service & Garment Care Associate in South Bend! Be the friendly face customers see, assist with garment care, and help create an exceptional experience.

Pay

Starting pay of $15.00/hour.

Benefits

• Paid training – no dry-cleaning experience required
• Employee discounts
• Positive and supportive team environment
• Opportunities for growth and advancement
• Stable, locally owned company
• A job that keeps you active and engaged

Schedule

This is a full-time position with availability needed during:

• Monday, Tuesday, Wednesday, Thursday & Friday: Between 7:30 AM – 6:30 PM
• Rotation Saturdays: 9:00 AM – 3:00 PM

Schedules may vary based on business needs.

Responsibilities

• Greet customers and provide friendly, outstanding service
• Process garment drop-offs and pickups
• Operate the point-of-sale system and handle payments
• Assist with wash, dry, and fold laundry orders
• Help customers learn about Ziker services, specials, and promotions
• Answer questions and assist with customer concerns
• Keep the store clean, organized, and welcoming
• Balance the cash drawer and complete closing responsibilities
• Work as part of a team to keep daily operations running smoothly

Requirements

We're looking for someone friendly, dependable, positive, and ready to learn. The ideal candidate:

• Is comfortable working with customers
• Can multitask in a busy environment
• Pays attention to details
• Enjoys being part of a team

Previous experience in customer service, retail, hospitality, food service, or sales is preferred. While you'll have a primary store location in Granger, there may be opportunities to pick up additional hours or work at other Ziker locations throughout South Bend, Mishawaka, Granger, and Elkhart.