Customer Service File Clerk

About the role

Navicore Solutions is a non-profit organization dedicated to helping individuals and families achieve financial wellness through education, guidance, advocacy, and support. The Customer Service File Clerk position is available in the Customer Service Department.

Responsibilities

• Aid the Customer Service Department by processing and distributing client and creditor correspondence.
• Prepare outgoing mail for the department.
• Assist with paper and electronic filing of documents.
• Manage returned client and creditor mail.
• Absorb client calls for processing phone payments or transferring calls to other departments or representatives when necessary.
• Perform other duties as assigned.

Requirements

• A High School Diploma or equivalent.
• Ability to reliably commute to the Manalapan, NJ office for scheduled hours.
• Basic data entry skills.
• Mobility and ability to sit, bend, reach, and lift up to 5 lbs.

Qualifications

• Strong organizational skills and attention to detail.
• Strong time management and multi-tasking skills.
• Good communication skills; ability to take direction and apply feedback.
• Reliable and dependable.

Benefits

The position offers a competitive hourly wage of $16.59 per hour.

Pay

$16.59 per hour

Schedule

Flexible Schedule (20-25 hours per week); the employee can determine the specific hours within the Customer Service Department's business operating hours: Monday, Tuesday, Thursday, Friday from 8:30 am to 6:00 pm, and Wednesday from 8:30 am to 8:00 pm (EST).