Customer Service Event Associate Part Time, Youth Events

About the role

The Youth Events team oversees the development and execution of over 40 Rising New York Road Runners events per year, including events associated with our Five-Borough series and the TCS New York City Marathon, each serving 100 – 2,500 or more participants; and the support of other youth and community-based efforts.

Responsibilities

• Work closely with community partners to ensure the safety and well-being of our youth-aged participants.
• Support in areas not limited to race registration, family reunion, and transportation.
• Ensure that coaches, parents, and participants have a positive experience and successful event.

Requirements

• This is a weekend position with long hours (typically from 6am – 1pm; may vary based on event and/or position).
• Races are scheduled for most weekends throughout the year; must have consistent availability for this role.
• Excellent customer service approach and positive attitude are a must.
• Must be comfortable working with new and diverse groups of people on a regular basis.
• Must be comfortable on your feet, outside in the elements, for the duration of the shift.
• Must have a strong customer service background; event experience in the sports and/or entertainment industries, is preferred but not required.
• Flexibility to navigate between roles depending on need for each race.
• Able to thrive in a fast-paced team-oriented environment.
• Proactive, responsible, attentive, hardworking, and professionally courteous to all runners, spectators, and park patrons.
• Able to follow directions and protocols to ensure that tasks flow seamlessly.
• Able to lift at least 25 pounds of equipment.

Qualifications

Hourly Rate: $22.00

New York Road Runners is an Equal Opportunity Employer.