Customer Service Desk
Chicago Athletic Clubs · Evanston, IL · 4 mo ago
On-siteCustomer ServicePart-time
Job Responsibilities
- Establishing a warm welcoming environment in person and on the phone as the first step in the joining process for new members.
- Strive to make each member's visit the best part of their day by greeting all members entering and exiting the club in addition to being attentive and helpful.
- Staying up to date on all club programming and guidelines.
- Being a liaison between members and departments such as Membership, Personal Training, and Group Fitness (to name a few.)
- Manage the flow of all members and guest entering the club.
- Proactive in enforcing club guidelines in a polite and approachable manner.
- Update member account information recorded in the appropriate software.
- Able to think on your feet and be flexible with different types of personalities or situations.
Job Requirements
- Quick learner with the ability to adapt to new programs and events in the club.
- Ability to jump between computer related tasks and people centered interactions.
- High School Diploma or GED required.
- Some college or college degree or two year degree preferred.
- Must be able to lift 15 pounds and stand for extended periods of time.
Benefits
- Flexible work schedule
- Free All Access Membership to Chicago Athletic Clubs for you and discounted membership for a friend of choice.
- Employee discounts on services and products.
- AFLAC supplemental insurance.
Customer Service
Chicago, IL
Evanston, IL