Customer Service Desk Associate - FT
Boscov's Department Store, LLC · Wilmington, DE · 1 wk ago
On-siteCustomer ServiceFull-time
Job Responsibilities
- Build customer confidence
- Provide accurate information
- Promote products through point of successful sale
- Establish professional, yet personalized rapport with each customer
- Closely with the public, management and coworkers
- Resolve issues in a timely manner
- Accurately and efficiently complete all transactions and paperwork
- Adhere to all company policies & procedures
- Handle layaway storage, maintain records, receive payments and release merchandise
Job Requirements
- Prior retail and/or customer service experience
- Ability and desire to work well with the public, management and coworkers
- Communication; verbal, written and by telephone with customers, coworkers and management
- Possess basic math skills
- Ability to learn selling skills and to operate a POS register and telxon
- Available to work varied days and hours as work schedule requires, including evenings and weekends
Benefits
- Comprehensive benefits package, including medical/dental/vision
- Short term disability/Long term disability - voluntary
- Life Insurance (company paid)
- 401(k) w/ company match
- Weekly Pay
- Paid vacation
- Liberally employee discount