Customer Service Coordinator - Import Support Services

About the role

ZIM is seeking a dynamic individual to join our team as a [Job Title]. This position offers a unique opportunity to contribute to the growth and success of our shipping services.

Responsibilities

• Manage customer relationships and provide excellent service
• Coordinate logistics and ensure timely delivery
• Monitor and analyze shipping trends to optimize operations
• Resolve customer issues and complaints efficiently

Requirements

• Bachelor's degree in Business Administration, Logistics, or related field
• Minimum 3 years of relevant experience in shipping or logistics
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Qualifications

• Knowledge of international shipping regulations
• Experience with supply chain management systems
• Ability to work independently and manage multiple tasks simultaneously

Skills

• Excellent organizational and time management skills
• Strong problem-solving abilities
• Ability to handle high-pressure situations

Benefits

• Competitive salary package
• Flexible working hours
• Professional development opportunities
• Health insurance benefits

Pay

$[Salary Range]

Schedule

Full-time, Monday through Friday