Customer Service Coordinator / CSC Administration
About the role
Join our team as a day shift, full-time HOPD Administration Customer Service Coordinator (CSC) in Albuquerque, NM. Thrive in a people-first environment and help make healthcare better by providing direct customer service and front desk assistance for assigned departments, including admitting, registering, scheduling, and verifying insurance.
You will handle customer account transactions, provide customer assistance, perform and/or oversee cashiering operations, and adhere to policies, procedures, and regulations to ensure compliance and patient safety.
About us
Heart Hospital of New Mexico at Lovelace Medical Center is New Mexico’s only hospital dedicated exclusively to cardiovascular care. We offer the state’s only facility performing left ventricular aortic device (LVAD) implants and feature a state-of-the-art hybrid operating room.
We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. Our people-first culture prioritizes your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive environment where you are valued and cared for.
Requirements
- High School Diploma or GED equivalent
- One (1) year of previously related experience
- Medical Terminology knowledge
- Knowledge of office procedures
- Knowledge of insurance plans
Preferred Qualifications
- Associate’s Degree in a related field of study
- Heart Saver certification
- Previous medical office experience
Benefits
- Paid time off
- Comprehensive health benefits
- Tuition assistance
- Career growth opportunities
- Wellness, education, and financial well-being resources