Jobs · OTHR · Illinois

Customer Service

ManpowerGroup · Itasca, IL · 1 mo ago
On-siteOTHR$18/hrFull-time

Location: Itasca, IL

Pay: $18/hour

Start Date: September 28, 2026

Shift: 6 am – 2:30 pm

Why You’ll Love This Role

Are you passionate about helping others and solving problems? Join a team where your voice truly matters. This entry‑level Call Center Agent position supports customers during roadside emergencies, insurance claims, and more. It’s a chance to make a real impact, grow professionally, and work in a supportive, wellness‑focused environment.

What You’ll Do

  • Assist customers with roadside emergencies, repair approvals, and insurance claims.
  • Manage rental requests and trip‑interruption inquiries.
  • Use internal systems to move service requests forward.
  • Deliver clear, empathetic, and effective support.
  • Handle claims‑administration calls.
  • Assist with passenger transport.

What You Bring

  • A passion for helping people.
  • Strong communication and problem‑solving skills.
  • Comfort using multiple systems and applications.
  • Ability to work one day on the weekend.

Perks & Benefits

  • Supportive team environment.
  • Paid training and career development.
  • Wellness‑focused office with massage chairs and relaxation spaces.
  • Diverse customer interactions—no two days are the same.

Hear From the Team

  • “I started here with no call center experience. Within a year, I was promoted to team lead.” – Jasmine
  • “Helping someone stranded on the road and hearing their relief—that’s why I love this job.” – Carlos

Pay

$18 per hour.

Schedule

Shift: 6 am – 2:30 pm, with one weekend day required.

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