Customer Service Associate, Woodlake Market

Specific Responsibilities

• Greet customers with a polished, friendly demeanor
• Provide personalized service, including product recommendations and assistance with loyalty programs
• Handle customer inquiries and resolve minor concerns with grace and professionalism
• Accurately scan and ring up purchases using the POS system
• Process payments via cash, credit, mobile pay, gift cards, and various other forms of payment
• Maintain a clean, organized, and visually appealing checkout area
• Absorb and communicate effectively with front-end and other department teams
• Support other areas during peak times or special events
• Participate in ongoing training to stay informed about new products and promotions
• Follow all cash handling procedures and store policies
• Monitor for potential loss prevention issues and report concerns
• Ensure accurate pricing and promotional application

Skills/Requirements

• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, detail-oriented environment
• Familiarity with POS systems and basic math skills
• Passion for food, hospitality, and creating memorable customer experiences
• Ability to lift up to 50lbs and stand for long periods of time
• Flexible availability, including nights, weekends, and holidays

About the Role

This is a full-time position working both weekdays and weekends. Shifts vary between 5:30 am and 9:00 pm.

Pay

The hourly range for this position is $13.70-$17.10. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Schedule

This is a full-time position working both weekdays and weekends. Shifts vary between 5:30 am and 9:00 pm.

Benefits

We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period.

About Kohler Co.

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

Equal Opportunity Employer

Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.