Customer Service Associate (nomnom Northwest Blvd | Full-Time)

The Opportunity

Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats. Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger. Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees and you'll become part of a team that includes hardworking and creative professionals who love to win. Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.

Primary Job Responsibilities

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
• Accurately ring up all sales on POS system, complying with all cash handling procedures including other payment types for products sold.
• Responsible for all cash and other forms of tender (e.g., coupons).
• Comply with company policies and store procedures, including all safety and environmental policies and procedures.
• Responsible for receiving, stocking and organizing merchandise.
• Assist in maintaining proper inventory levels and shift audits.
• Adopt, comply with, and participate in all safety programs and trainings; attend mandatory job‑related meetings/trainings as needed.
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site.
• Assist with identifying equipment problems and report as needed.
• Be a positive team‑player, work cohesively with other employees, and contribute to a positive work environment.
• Perform all duties with minimal supervision and may be required to work flexible hours, attend job‑related meetings and other duties as assigned.
• Obtain and maintain all required food and age‑restricted product certifications within 2 weeks of employment.

Physical Demands

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) to read inventory levels, items purchased, gas pumps, and related information.
• Ability to communicate information and ideas clearly.
• Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies).
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required for restocking, packaging, operating POS, handling payments, operating gas pumps, wiping pumps, and general housekeeping.
• Frequent squatting and kneeling required for obtaining and replenishing items.
• Ability to push/pull with arms up to a force of 20 pounds (e.g., using a hand‑truck).
• Frequent lifting of 20 pounds or less from floor to waist, overhead and short distances; occasional lifts up to 50 pounds.
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.
• Potential exposure to gas fumes, solvents, and occasional noise.

Qualifications

• At least 19 years of age.
• Legal authorization to work permanently in the United States without visa sponsorship.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash preferred.
• Ability to perform basic math accurately.
• Ability to communicate in English, both orally and in writing, including proficient telephone communication skills.
• Ability to work various shifts as scheduled and arrive on time.
• Ability to work with equipment, tools and materials as required.
• Ability to perform essential duties and work in the conditions described.

Benefits

• Medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance.
• Health Savings Account and Flexible Spending Account.
• Employee Assistance Program.
• 401(k) plan with company stock purchase at discounted prices.
• 40 hours of vacation after first year, accruing bi‑weekly thereafter based on years of service.
• Seven paid holidays per calendar year.

Pay

Salary Range: $17.13‑$20.83 hourly, with a $3.00 shift differential eligibility.

About Us

We are part of Par Pacific Holdings, Inc., a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position is in one of our nomnom convenience stores and can lead to career paths such as Senior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, or Logistics. Par Pacific owns and operates 30+ retail locations in Washington and Idaho under the nomnom brand, and 90+ locations in Hawaii under the Hele brand. The company also owns refineries in Hawaii, Montana, Washington, and Wyoming, with a total operating throughput capacity of over 218 Mbpd, and extensive logistics networks.