Customer Service Associate (nomnom Cheney | Full-Time)

Salary Range: $17.13–$20.83 hourly plus $3.00 shift differential eligibility

Location: 4017 S Cheney-Spokane Rd, Spokane, WA 99224

About the role

Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats. Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger. Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees, and you'll become part of a team that includes hardworking and creative professionals who love to win. Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics, and other areas of a growing company across multiple states.

Responsibilities

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump
• Accurately ring up all sales on POS system, comply with all cash handling procedures including other payment types for products sold
• Responsible for all cash and other forms of tender (e.g., coupons)
• Comply with company policies and store procedures, including all safety and environmental policies and procedures
• Responsible for receiving, stocking, and organizing merchandise
• Assist in maintaining proper inventory levels and shift audits
• Adopt, comply with, and participate in all safety programs and trainings; attend mandatory job-related meetings/trainings as needed
• Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site
• Assist with identifying equipment problems and report as needed
• Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment
• Perform all duties with minimal supervision and may be required to work flexible hours, attend job-related meetings, and other duties as assigned
• Obtain and maintain all required food and age-restricted product certifications within 2 weeks of employment

Physical Demands

• Ability to stand and/or walk for an entire shift
• Ability to see with 20/40 vision (corrective lenses acceptable) to monitor store inventory, items purchased, gas pumps, and identify pump issues
• Ability to communicate information and ideas so others will understand; must be able to exchange accurate information in various situations
• Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies)
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity required for restocking, packaging items, operating POS, receiving payments, issuing change, operating gas pumps, wiping pumps, maintaining store grounds, and general housekeeping
• Frequent squatting and kneeling required for obtaining and/or replenishing items
• Ability to push/pull with arms up to a force of 20 pounds (e.g., utilizing a hand-truck)
• Frequent lifting of 20 pounds or less from floor to waist, overhead, and carry a short distance
• Sometimes required to lift in excess of stated conditions up to 50 pounds
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs
• Exposure to gas fumes, solvents, and occasional noise may occur

Requirements

• At least 19 years of age or older
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship
• High School Diploma or GED preferred
• Experience in retail sales and handling cash preferred
• Perform basic math accurately
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills
• Ability to work various shifts as scheduled and arrive on time
• Ability to work with equipment, tools, and materials as required
• Ability to perform essential duties and work in the conditions as described

Benefits

• Full-time employees (and their families) are offered medical (with prescription), dental, and vision insurance
• Voluntary critical illness, accident, life/AD&D insurance
• Health Savings Account and Flexible Spending Account
• Employee Assistance Program
• Enrollment in the company’s 401k plan
• Ability to purchase company stock at discounted prices
• 40 hours of vacation starting the first day after the 1-year anniversary date; thereafter, vacation accrues bi-weekly based on years of service
• Seven paid holidays throughout the calendar year

About Us

We're part of a corporation with a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our nomnom convenience stores, is a great place to set out on a career path in our organization that could lead to Senior CSA, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, and/or Logistics.

Our Retail Operations

We own and operate 30+ retail locations in Washington and Idaho under the nomnom brand, as well as 90+ retail locations in Hawaii under the Hele brand.

Our Headquarters

Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado. Our common stock is publicly traded on the NYSE under the trading symbol "PARR".

Our Refineries and Logistics Operations

We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state, and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 125,000 bpd of combined refining capacity and related multimodal logistics systems.