Customer Service Associate

About the role

We're looking for enthusiastic and customer-focused individuals to join our team as Customer Service Associates (CSAs). At Wawa, you'll be part of a dynamic and supportive community where you can grow your skills and advance your career.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure the store is well-stocked and the shelves are fresh, full, and inviting.
• Help keep the store clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Benefits

• Medical, dental, vision, and mental health benefits.
• ESOP (Employee Stock Ownership Plan).
• 401(k) + matching.
• Education Assistance Program.
• Paid parental leave.
• Store discounts.
• Paid time off.
• Flexible schedules.
• Access to additional benefit and wellness programs.

Pay

The hourly range for this position is $15.00 - $18.75, and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Schedule

Hours may vary based on store needs and can include shifts between 12am - 6am.