Customer Service Associate
Savers | Value Village · West Hempstead, NY · 2 mo ago
On-siteCustomer Service$17–$22.4/hrOther
About the role
The Customer Service Associate role at Savers involves greeting and assisting customers in our stores, ensuring they find the perfect item, and providing exceptional service.
Responsibilities
- Greets customers warmly and professionally
- Assists customers in finding suitable products
- Ensures customer satisfaction and loyalty
- Handles returns and exchanges efficiently
- Supports the store's inventory management
- Participates in ongoing training and development
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn
Qualifications
- Experience in retail or customer service preferred
- Strong problem-solving and decision-making skills
- Ability to handle multiple tasks simultaneously
Skills
- Customer service skills
- Attention to detail
- Organizational skills
- Computer literacy (Microsoft Office)
Benefits
- Bundled health plans including medical, Rx, dental, and vision coverage
- Company-paid life insurance
- Smoking cessation and diabetes management programs
- On-demand care options
- 401(k) plan with company matching
- Paid time off
- Mental health services
Pay
Starting pay ranges from $17.00 to $22.40 per hour, depending on job duties and position.
Schedule
Hours vary based on store location and shift preferences.