Customer Service Associate
Savers | Value Village · Camp Springs, MD · 2 mo ago
On-siteCustomer Service$16–$21.08/hrOther
About the role
The Customer Service Associate position at Savers / Value Village is dedicated to creating an awesome experience for customers, donors, and other team members. This role supports our mission to champion reuse and inspire a future where secondhand is second nature.
Responsibilities
- Provide exceptional customer service to ensure customer satisfaction
- Handle returns, exchanges, and inquiries efficiently
- Manage inventory and ensure accurate stock levels
- Engage with donors to promote donations and support our mission
- Support team members with training and guidance
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn
Qualifications
- Experience in retail or customer service preferred
- Strong organizational skills
- Basic computer literacy
Skills
- Customer service skills
- Problem-solving abilities
- Attention to detail
Benefits
- Comprehensive healthcare plans
- Team member discounts
- Flexible spending accounts
- Employee Assistance Program
- Retirement plan with company matching
Pay
Starting pay ranges from $16.00 to $21.08 per hour, depending on job duties and position.
Schedule
Full-time and part-time schedules available.