Customer Service Associate

About the role

The Customer Service Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction
• Handle returns, exchanges, and inquiries efficiently
• Manage inventory and ensure accurate stock levels
• Engage with donors and promote the store's mission
• Participate in team meetings and training sessions

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn

Qualifications

• Experience in retail or customer service preferred
• Strong organizational skills
• Basic computer literacy

Skills

• Customer service skills
• Problem-solving abilities
• Attention to detail

Benefits

• Comprehensive healthcare plans
• Team member discounts
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Retirement plan with company matching

Pay

Starting pay ranges from $16.00 to $21.08 per hour, depending on job duty/position.

Schedule

Hours vary based on store needs, but typically range from part-time to full-time.