Customer Service Associate

About the role

The Customer Service Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
• Handle returns, exchanges, and inquiries efficiently and courteously.
• Manage inventory and ensure accurate stock levels.
• Work collaboratively with other team members to maintain a positive and productive work environment.
• Participate in ongoing training and development opportunities to enhance skills and knowledge.

Requirements

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.

Qualifications

• Previous retail experience preferred but not required.
• Strong organizational skills.
• Ability to lift up to 50 lbs.

Skills

• Customer service skills.
• Basic computer literacy.
• Attention to detail.

Benefits

• Comprehensive healthcare plans.
• Team member discounts.
• Flexible spending accounts.
• Employee Assistance Program (EAP).
• Retirement plan with company matching contributions.

Pay

Starting pay ranges from $15.95 to $21.01 depending on job duty/position.

Schedule

Hours vary based on store location and shift availability.