Customer Service Associate

About the role

The Customer Service Associate position at Savers / Value Village involves creating an awesome experience for Customers, Donors, and other Team Members. This role is available both full-time and part-time.

Responsibilities

• Create a welcoming environment for all customers and donors.
• Handle customer inquiries and complaints professionally and efficiently.
• Assist customers with finding items they need and provide accurate information.
• Manage inventory and ensure merchandise is displayed attractively.
• Work collaboratively with other team members to maintain a positive store atmosphere.
• Participate in ongoing training to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.
• Basic computer skills, including Microsoft Office.

Qualifications

• Experience in retail or customer service preferred.
• Strong problem-solving and conflict resolution skills.
• Ability to lift up to 50 lbs.

Skills

• Customer service skills.
• Attention to detail.
• Organizational skills.
• Problem-solving abilities.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation assistance and diabetes management coaching.
• On-demand care options.
• A 401(k) plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services.

Pay

Starting pay ranges from $16.00 to $21.08 per hour, depending on job duty/position.

Schedule

Shifts may vary based on store needs, typically ranging from 8 hours per week to 40 hours per week.

Contact Information

Savers / Value Village, 94-300 Farrington Hwy, Waipahu, HI 96797