Customer Service Associate

About the role

The Customer Service Associate position at Savers / Value Village is designed to create an awesome experience for our Customers, Donors, and other Team Members. This role can be either Full Time or Part Time.

Responsibilities

• Create a welcoming environment for all customers and donors.
• Handle customer inquiries and complaints professionally and efficiently.
• Assist with inventory management and restocking of merchandise.
• Manage cash transactions and ensure accuracy.
• Participate in team meetings and training sessions.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.

Qualifications

• Experience in retail or customer service preferred.
• Strong organizational skills.
• Basic computer skills, including Microsoft Office.

Skills

• Customer service skills.
• Attention to detail.
• Problem-solving abilities.
• Ability to handle cash transactions.

Benefits

• Comprehensive healthcare plans.
• Paid time off, including sick leave and vacation.
• Specialized health programs.
• Team member discounts.
• Flexible spending accounts.
• Employee Assistance Program.
• Retirement plan with company matching.

Pay

Starting pay ranges from $17.00 to $17.92 depending on job duty/position.

Schedule

Full Time and Part Time schedules available.