Customer Service Associate
Savers | Value Village · Pennsauken, NJ · 2 mo ago
On-siteCustomer Service$15.95–$21.01/hrOther
About the role
The Customer Service Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.
Responsibilities
- Provide exceptional customer service to ensure customer satisfaction.
- Handle returns, exchanges, and inquiries efficiently.
- Manage inventory and ensure accurate stock levels.
- Engage with donors to promote donations and support the mission.
- Collaborate with other team members to enhance overall store operations.
Requirements
- High school diploma or equivalent.
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Positive attitude and willingness to learn.
Qualifications
- Experience in retail or customer service is preferred but not required.
- Strong organizational skills.
- Basic computer literacy.
Skills
- Customer service skills.
- Problem-solving abilities.
- Attention to detail.
- Ability to handle multiple tasks simultaneously.
Benefits
- Comprehensive healthcare plans.
- Team member discounts.
- Flexible spending accounts.
- Employee Assistance Program (EAP).
- Retirement plan with company matching.
Pay
Starting pay ranges from $15.95 to $21.01 depending on job duty/position.
Schedule
Hours vary based on store location and shift availability.