Customer Service Associate

About the role

The Customer Service Associate position at Savers / Value Village is responsible for creating an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction.
• Handle returns, exchanges, and inquiries efficiently.
• Manage inventory and ensure accurate stock levels.
• Engage with donors to promote donations and support community initiatives.
• Collaborate with other team members to enhance overall store operations.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn.

Qualifications

• Previous retail experience preferred.
• Experience with cash handling and basic computer skills.

Skills

• Customer service skills.
• Problem-solving abilities.
• Attention to detail.

Benefits

• Comprehensive healthcare plans.
• Paid time off including sick leave and vacation.
• Up to 50% off store merchandise.
• Employee Assistance Program (EAP).
• Retirement plan with company matching.

Pay

Starting pay ranges from $20.80 to $27.40 per hour, depending on job duties and position.

Schedule

Hours vary based on store needs, but typically range from part-time to full-time.