Customer Service Associate

About the role

The Customer Service Associate position at Savers / Value Village involves creating an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Engage with customers to provide exceptional service and ensure their satisfaction.
• Handle donations efficiently and accurately, ensuring items are properly categorized and stored.
• Support team members by offering guidance and assistance as needed.
• Participate in ongoing training and development opportunities provided by Savers University.

Requirements

• High school diploma or equivalent required.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and grow professionally.

Qualifications

• Experience in customer service preferred but not required.
• Strong organizational skills and attention to detail.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Customer service skills
• Organizational skills
• Attention to detail
• Positive attitude

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation program and diabetes management coaching.
• On-demand care options.
• 401(k) plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services.

Pay

Compensation details are not specified in the posted information.

Schedule

Schedule details are not specified in the posted information.