Customer Service Associate

About the role

The Customer Service Associate position at Savers / Value Village is designed to create an awesome experience for customers, donors, and other team members. This role is available both full-time and part-time.

Responsibilities

• Engage with customers to provide exceptional service and ensure their satisfaction.
• Handle donations efficiently, ensuring items are processed and stored appropriately.
• Support fellow team members, fostering a collaborative and positive work environment.
• Participate in ongoing training and development opportunities provided by Savers University.

Requirements

• High school diploma or equivalent required.
• Excellent communication skills and the ability to interact effectively with diverse groups.
• Ability to work independently and as part of a team.
• Positive attitude and willingness to learn and adapt to new processes.

Qualifications

• Experience in customer service or retail is preferred but not required.
• Strong organizational skills and attention to detail.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Customer service skills.
• Problem-solving abilities.
• Effective communication skills.
• Teamwork and collaboration.

Benefits

• Bundled health plans including medical, Rx, dental, and vision coverage.
• Company-paid life insurance.
• Smoking cessation assistance and diabetes management coaching.
• On-demand care options.
• A 401(k) plan with generous company matching contributions.
• Paid time off for leisure activities.
• Mental health services.

Pay

Compensation details are not specified in the job posting.

Schedule

Schedule details are not specified in the job posting.