Customer Service Associate

About the role

The Customer Service Associate at Ollie’s is a key member of the team, responsible for providing exceptional customer service, merchandise management, and store upkeep.

Responsibilities

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long-term customer loyalty.
• Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.

Qualifications

• A high school diploma or equivalent is preferred.
• At least six months of prior retail experience is preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Benefits

Enjoy a 20% employee discount, flexible schedule, strong career growth and talent development culture, and more.

Pay

Compensation details are not specified at this time.

Schedule

Schedule details are not specified at this time.

Skills

No specific skills are listed as required for this position.

Benefits

Includes a 20% employee discount, flexible schedule, and strong career growth & talent development culture.

Pay

Details are not specified at this time.

Schedule

Details are not specified at this time.