CUSTOMER SERVICE ASSISTANT (FULL TIME)
About the role
Canteen is hiring a full-time CUSTOMER SERVICE ASSISTANT. The position is located at Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Online applications are accepted only. The schedule is full-time, Monday through Friday, 8:00 am to 4:30 pm. Further details will be provided during the interview.
Responsibilities
- Answers the telephone and responds to customer emails
- Provides general assistance to customers
- Reviews and promotes service requests submitted by customers
- Maintains files and records
- Prepares routine correspondence, forms, and other documents
- Collects, verifies, retrieves, and enters data
- Operates standard office equipment
- Completes project assignments
- Aids in the preparation and proofing of materials for reports and other publications
- Interacts effectively with staff, students, and faculty
- Communicates with customers to complete work in a cost-effective, efficient, and safe manner
- Maintains a clean and safe work environment
- Performs other duties as assigned
Requirements
- This position may require lifting up to 50 lbs.
- Must have a valid driver's license.
Qualifications
- Associates at Canteen are offered many fantastic benefits.
- Full-time and part-time positions offer retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits, commuter benefits, employee assistance program, flexible spending accounts (FSAs).
- Full-time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs).
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
- For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information.
Skills
- Excellent communication skills
- Customer service orientation
- Ability to multitask and prioritize tasks
- Proficiency in Microsoft Office Suite
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Pay
The pay range for this position is $20.00 per hour to $22.00 per hour.
Schedule
The schedule is full-time, Monday through Friday, 8:00 am to 4:30 pm.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Compass Group
Canteen is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.