Customer Service Assistant

What You'll Do:

• Receive and process new contracts and orders
• Review incoming orders and obtain any missing information needed to open files
• Enter orders into Qualia and maintain accurate file documentation
• Obtain tax information and order tax certificates
• Receive, deposit, and process earnest money transactions
• Affiliate with customers and provide exceptional customer service
• Cook up title work for out-of-county orders
• Support the team with additional administrative and operational tasks as needed

What We're Looking For:

• Strong customer service and communication skills
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office applications and general computer systems
• Comfortable learning new software and technology platforms
• Professional, dependable, and adaptable with changing priorities
• Strong problem-solving skills and ability to work independently and as part of a team

University Title’s Core Values:

• We treat all individuals with respect and dignity.
• We strive to be an employer of choice in our markets.
• We are responsible to the communities we work in to be an excellent corporate citizen.