Customer Service and Collections Representative

About the role

Join our fast-paced team at Terminix Service Inc in Summerville SC, where your people skills and drive make a real impact. We're looking for energetic professionals who thrive in a high-volume call environment and love helping customers while driving sales and results. Terminix Service Inc, a family-owned company with over 80 years of history and 57 locations across SC, western NC, and GA. We provide exceptional Commercial and Residential Pest Control Services from 57 branches across South Carolina, western North Carolina, and the CSRA region of Georgia. We are recognized for being among the top 10 pest control companies in the country. We invest in the people and communities where our employees live and work. We are not just in the BUG business, we're in the PEOPLE business. We believe in hiring extraordinary people and providing them with the opportunities and benefits that they need to reach both professional and personal success. As a family business, we know that our success comes from our people. Nearly half of our employees have worked with us for more than five years.

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency
• Engage with customers to resolve account issues, collect payments, and offer solutions
• Drive sales through strong product knowledge and persuasive communication
• Maintain accurate records and follow up to ensure customer satisfaction

Requirements

• Strong communication and negotiation skills
• Experience in sales, collections, and/or customer service preferred
• Comfortable working in a fast-paced, goal-driven environment
• Reliable, positive, and ready to grow with us

Benefits

• Medical, dental, vision, FSA, life insurance
• Paid holidays, PTO
• 401(k) with match
• Profit-sharing
• Paid training from day one including travel and meals at no cost to you

Pay

$16.50/hr. - $18.00/hr. starting pay range + competitive commission structure

Schedule

Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!)