Customer Service and Collections Representative

About the role

$15–$16.50/hr starting pay plus commission. Day shift Monday–Friday, 8:00 AM–5:00 PM (no nights or weekends). Work is performed at 2694 Highway 52, Moncks Corner, SC 29461.

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency
• Engage with customers to resolve account issues, collect payments, and offer solutions
• Drive sales through strong product knowledge and persuasive communication
• Maintain accurate records and follow up to ensure customer satisfaction

Requirements

• Strong communication and negotiation skills
• Experience in sales, collections, and/or customer service preferred
• Comfortable working in a fast-paced, goal-driven environment
• Reliable, positive, and ready to grow with the team

Benefits

• Competitive commission structure
• Full benefits package: medical, dental, vision, FSA, life insurance, paid holidays, PTO, 401(k) with match, profit-sharing
• Paid training from day one, including travel and meals at no cost

About Terminix Service, Inc.

Terminix Service Inc is a family-owned company with over 80 years of history and 57 locations across South Carolina, western North Carolina, and Georgia. We provide exceptional commercial and residential pest control services and are recognized among the top 10 pest control companies in the country. We invest in our people and communities, believing we are in the people business as much as the pest-control business. Nearly half of our employees have worked with us for more than five years.