Customer Service and Collections Representative

About the role

Join our fast-paced team at Terminix Service Inc in Florence SC, where your people skills and drive make a real impact. We're looking for energetic professionals who thrive in a high-volume call environment and love helping customers while driving sales and results.

Location: 1409 S Irby Street, Florence, SC 29505

Responsibilities

• Handle a high volume of inbound and outbound calls with professionalism and urgency
• Engage with customers to resolve account issues, collect payments, and offer solutions
• Drive sales through strong product knowledge and persuasive communication
• Maintain accurate records and follow up to ensure customer satisfaction

Requirements

• Strong communication and negotiation skills
• Experience in sales, collections, and/or customer service preferred
• Comfortable working in a fast-paced, goal-driven environment
• Reliable, positive, and ready to grow with us

Pay

$16.50/hr. starting pay range + competitive commission structure

Schedule

Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!)

Benefits

• Medical, dental, vision, FSA, life insurance
• Paid holidays
• PTO
• 401(k) with match
• Profit-sharing
• Paid training from day one (including travel and meals at no cost)