Customer Service and Appointment Setting Representative

Bonus

Bonus based on performance

Benefits

• Free food & snacks
• Paid time off
• Training & development

Responsibilities

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Develop new leads, schedule appointments, identify customer needs, and market appropriate products and services
• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service
• Work to establish and meet marketing goals
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance play in helping people manage the risks and protect what matters most to them
• People-oriented
• Self-motivated
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Provide timely and thorough activity reports to agent

Expectations

• Must get Georgia Property and Casualty license within 30 days (will train the right motivated candidate)
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable
• Possess an upbeat, positive and enthusiastic attitude
• Be a great self-starter with a sense of urgency
• Create relationships from a cold start
• Excellent Communication/interpersonal skills
• Confident, self-starter who works well independently
• Must be highly self-motivated
• Professional phone etiquette
• Career minded vision