Customer Service & Collections Representative - Metro Region

About the role

Responsible for providing exceptional customer service and collections management in Charlotte, South.

Responsibilities

• Handle customer inquiries and complaints via phone and email
• Manage accounts receivable and ensure timely payment collection
• Follow up with customers to resolve issues and maintain positive relationships
• Prepare reports and provide data analysis for decision-making

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field
• At least 2 years of experience in customer service or collections
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Experience with CRM systems is a plus

Skills

• Customer service
• Collections management
• Microsoft Office Suite

Benefits

• Competitive salary
• Flexible schedule
• Professional development opportunities

Pay

• $20.00 per hour

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM

Benefits

• Health insurance
• 401(k) plan
• Employee Assistance Program

Contact

To apply, please fill out the form below. We look forward to hearing from you!