Customer Service & Collections Representative

About the role

Responsible for providing exceptional customer service and collections support. Key responsibilities include handling inquiries, resolving issues, and ensuring timely payment collection.

Responsibilities

• Handle customer inquiries via phone and email
• Resolve customer complaints and issues efficiently
• Follow up with customers to ensure timely payment
• Update customer records and maintain accurate information

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work independently and manage time effectively
• Basic computer skills, including Microsoft Office

Qualifications

• Previous experience in customer service or collections is a plus
• Strong problem-solving and organizational skills
• Ability to work flexible hours, including evenings and weekends

Skills

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Ability to handle multiple tasks simultaneously

Benefits

• Competitive salary
• Paid time off
• Health insurance options
• Professional development opportunities

Pay

• $18.00 - $20.00 per hour

Schedule

• Variable schedule to accommodate business needs

Contact Information

To apply, please fill out the form below. For more information, contact [Contact Information].

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