Customer Service & Collections Representative

About the role

Responsible for providing exceptional customer service and collections support in the Asheville Southeast region.

Responsibilities

• Handle customer inquiries via phone and email
• Manage accounts receivable and collections efforts
• Follow up with customers to ensure payment
• Document interactions and escalate issues as necessary

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work independently and manage time effectively
• Experience in collections or customer service preferred

Qualifications

• Proficient in Microsoft Office Suite
• Strong problem-solving and organizational skills
• Ability to work flexible hours including evenings and weekends

Skills

• Customer service orientation
• Effective verbal and written communication
• Computer literacy, particularly Microsoft Office

Benefits

• Competitive salary
• Flexible schedule
• Professional development opportunities

Pay

• $18.00 - $20.00 per hour

Schedule

• Variable hours to meet customer needs

Contact

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