Customer Service Agent
State Farm Agent · Carrollton, GA · 1 wk ago
On-siteCustomer Service$43k/yrFull-time
About the role
We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers.
Responsibilities
- Interact with customers via phone and email to resolve issues and provide support
- Handle customer inquiries and complaints professionally and efficiently
- Document interactions and escalate complex issues as necessary
- Ensure all customer interactions are handled with high levels of professionalism and courtesy
Requirements
- A background in service
- Exceptional communication, listening, and problem-solving skills
Qualifications
- Likely to be entry-level, but may consider candidates with relevant experience
Skills
- Excellent verbal and written communication skills
- Ability to handle multiple tasks and prioritize effectively
- Positive attitude and ability to maintain composure under pressure
Pay
$42,500
Schedule
Full-time position