Customer Service Advisor - English

Job description

As a Customer Care Agent, you will have to answer calls and emails with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support; technical support request level 1).

As customer service is the lifeblood of the company, you will play a vital role in promoting the brand and its image through effective patient care and satisfaction.

Required profile

• Very good time flexibility to work 44 hours per week on a rotating basis;
• Have at least a baccalaureate;
• Have an excellent command of business English (level C1 written and spoken);
• Proven experience in the commercial field, ideally in a call center, and preferably in a project focused on customer satisfaction;
• Recognizes the field and values of meditation and its real benefits.

Benefits and others

• In addition to a permanent contract (CDI), social security, private health insurance and transportation provided for closing hours,
• Foundever offers:
• Certification Training;
• A de-capped sales bonus;
• A performance bonus;
• An evolving salary;
• Subscription to the CNSS;
• A private health insurance

Time range

7:00 – 20:00

Pay

Net salary + bonus + (interesting incentive)