Customer Service Accountant -Stapleton NE

About the role

Perform a variety of administrative duties and customer service functions in a busy agricultural retail environment. Handle walk-in parts and merchandise sales, and support agronomy and energy operations with accurate recordkeeping and daily transactions. Locations in Albion, Amherst, Anselmo, Arnold, Bartlett, Callaway, Cedar Rapids, Cozad, Eustis, Farnam, Gothenburg, Greeley, Lexington, Merna, North Loup, Ord, Spalding, Stapleton, Sumner, and Westerville.

Responsibilities

• Manage phone communications
• Assist walk-in customers and supply excellent customer service
• Responsible for record keeping and invoicing for multiple departments
• Maintain inventory and stock shelves
• Prepare daily cash reports and daily bank deposits for the location/departments
• Monthly and annual inventory reconciliations
• Maintain clean and customer friendly work environment
• Perform other duties as assigned by supervisor
• Record daily agronomy sales, credits, and adjustments in accounting software
• Prepare daily cash reports and daily bank deposits for agronomy and energy divisions
• Prepare, reconcile, and post invoices for fertilizer, chemical, and application services
• Monitor customer accounts, apply payments, and assist with collection of payment
• Reconcile inventory and sales margins monthly to ensure product and cost accuracy
• Track fertilizer and chemical inventory; reconcile physical counts with system balances
• Verify product transfers, returns, and adjustments between locations
• Work closely with operations to ensure product usage is properly documented
• Generate customer invoices in a timely manner, ensuring accuracy of quantities and fees
• Support sales agronomists with billing questions, corrections, and product pricing verification
• Respond to customer inquiries regarding account balances, statements, and billing discrepancies

This position has no supervisory responsibilities.

Qualifications

• High school diploma or general education degree (GED)
• Valid driver’s license with approved company driving record

Skills

• Good computer skills
• Proficiency in Microsoft Office packages including Excel and Word
• Team player
• Good people and communication skills

Benefits

• Health, Dental, Vision and Life Insurance
• 401(k) Plan-Regular and Roth
• Lifetime Income Benefit Plan (RetireMint Plan)
• Variable Pay Plan
• Supplemental insurance policies
• FSA
• HSA