Customer Service Accountant

Essential Duties and Responsibilities

• Manage phone communications
• Aid walk-in customers and provide excellent customer service
• Record keeping and invoicing for multiple departments
• Operate truck scale
• Provide technical support for agronomy software
• Maintain inventory and stock shelves
• Prepare daily cash reports and daily bank deposits for the location/departments
• Monthly and annual inventory reconciliations
• Maintain a clean and customer-friendly work environment
• Perform other duties as assigned by supervisor

Accounting & Financial Management

• Record daily agronomy sales, credits, and adjustments in accounting software
• Prepare daily cash reports and daily bank deposits for agronomy and energy divisions
• Prepare, reconcile, and post invoices for fertilizer, chemical, and application services
• Monitor customer accounts, apply payments, and assist with collection of payment
• Reconcile inventory and sales margins monthly to ensure product and cost accuracy

Inventory & Cost Control

• Track fertilizer and chemical inventory; reconcile physical counts with system balances
• Verify product transfers, returns, and adjustments between locations
• Work closely with operations to ensure product usage is properly documented

Billing & Customer Support

• Generate customer invoices in a timely manner, ensuring accuracy of quantities, and fees
• Support sales agronomists with billing questions, corrections, and product pricing verification
• Respond to customer inquiries regarding account balances, statements, and billing discrepancies

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Schedule

Normal work week runs Monday through Friday between the hours of 8:00 am and 5:00 pm. Some weekends and overtime will be required during high volume days or during fall harvesting period.

Compensation and Benefits

• Competitive wages
• Robust benefit package offered including health, dental, vision and life insurance, 401(k) plan-Regular and Roth, Lifetime Income Benefit Plan (RetireMint Plan), variable pay plan, supplemental insurance policies, FSA, HSA, company provided term life and long-term disability insurance, PTO (paid time off), major sick leave, holiday pay (6), annual clothing-safety-wellness benefit, employee discounts, bereavement leave, employee recognition program.

Education and Experience

• High school diploma or general education degree (GED)
• Valid driver’s license with approved company driving record, good computer skills, proficiency in Microsoft Office packages including Excel and Word, being a team player, and having good people and communication skills

Locations

• Albion
• Amherst
• Anselmo
• Arnold
• Bartlett
• Callaway
• Cedar Rapids
• Cozad
• Eustis
• Farnam
• Gothenburg
• Greeley
• Lexington
• Merna
• North Loup
• Ord
• Spalding
• Stapleton
• Sumner
• Westerville

Equal Opportunity Employer

Country Partners Cooperative is an equal opportunity employer.