Customer Service Account Manager

This position sits onsite at our corporate office in Fountain Inn, SC (Greenville-Spartanburg). This is not a remote position. We offer a hybrid option of working from home, 5 days each month.

Responsibilities

• Develop and implement marketing strategies to increase brand awareness.
• Manage social media campaigns to engage with the target audience.
• Collaborate with cross-functional teams to ensure alignment on marketing goals.
• Conduct market research to inform strategic decisions.

Requirements

• Bachelor's degree in Marketing, Communications, or related field.
• Minimum 3 years of relevant experience in marketing or a related field.
• Strong understanding of digital marketing tools and platforms.
• Excellent written and verbal communication skills.

Qualifications

• Proficiency in Microsoft Office Suite.
• Experience with Google Analytics and other web analytics tools.
• Ability to manage multiple projects simultaneously.
• Knowledge of SEO best practices.

Skills

• Strategic thinking and problem-solving skills.
• Attention to detail and ability to meet deadlines.
• Ability to work independently and as part of a team.

Benefits

• Paid time off including vacation, sick leave, and holidays.
• Health insurance coverage.
• Flexible work schedule.

Pay

We offer a competitive salary based on experience and qualifications.

Schedule

The position offers a hybrid schedule with 5 days of in-office work per month.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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