Customer Sales & Service Representative
Applied Industrial Technologies · New Berlin, WI · 1 wk ago
Customer ServiceFull-time
About the role
In this role, you'll provide professional and timely support to our sales team and customers.
Responsibilities
- Partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
- Solve customer inquiries, prepare quotes, process/expedite orders & returns.
- Source parts from suppliers nationwide.
- Aid in generating sales by upselling, adding on, & educating customers.
- Assist in the stockroom & deliver orders to customers as needed.
Qualifications & Skills
- 1+ year customer service and/or inside sales experience.
- Industrial distribution or similar environment experience preferred.
- High school diploma, GED or equivalent required.
- Must be able to lift up to 25 lbs.
- Mechanical aptitude & attention to detail.
- Valid driver's license & clean driving record (MVR).
Benefits
- Competitive hourly pay.
- Bonus opportunities.
- All the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.).
- A lasting career – career paths are available in sales, operations, or management throughout the country.
- Professional development and training.
- Great work/life balance.
- Team-oriented company culture.
Pay
Commensurate with experience.
Schedule
Varies based on department needs.
Benefits
- 401K with company match.
- Insurance.
- Time off.
- Tuition reimbursement.
- Employee assistance.
Skills
N/A
Benefits
- N/A