Customer Sales Representative
TWO MEN AND A TRUCK® · Livonia, MI · 4 mo ago
Business Development$14/hrFull-time
About the role
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals!
Responsibilities
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- All other duties as assigned
Requirements
- High school diploma or GED
- Associate degree in a related field preferred
- At least 1 year of sales and/or customer service experience
- Excellent customer service skills: effective listening and communication
- Able to multi-task and enter customer data into move software while on the phone
- Confident to initiate customer contact and comfortable asking for the sale
- Willing to submit to pre-employment background check and drug screen
Qualifications
- Creative problem-solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Bilingual is a plus