Customer Sales Associate - Teller

About the role

Customer Sales Associates assist bank customers with retail banking transactions while promoting and selling bank products and services. The role requires exceptional customer service and transactional accuracy.

Responsibilities

• 70%: Proficiently processes customer transactions in a courteous, professional, accurate, and timely manner, following bank policies and procedures
• Answers questions, resolves problems, and recommends product solutions for customers
• Assists with record keeping, branch operational logs, day-to-day customer and branch needs
• 30%: Maintain working knowledge of the benefits of CoreFirst products and services, to identify product solutions for customers.
• Serve prospective and current customers by referring products and services