Customer Sales and Service Representative
About the role
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Nashville, TN. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us? Applied is listed as one of the World’s Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers — 25% of our U.S. team has 20+ years of service.
Benefits
- 401(k) with company match
- Insurance (medical, dental, vision, etc.)
- Paid time off
- Tuition reimbursement
- Employee assistance program
- Career paths available in sales, operations, or management throughout the country
- Professional development and training
- Great work/life balance
- Team-oriented company culture where it’s called work for a reason but have fun in the process
- Join a local team with company backing
Pay
Competitive hourly pay with monthly, quarterly, and annual bonus opportunities.
Responsibilities
- Process customer inquiries, quotes, order processing, expediting, and returns
- Source parts
- Assist in generating sales
- Help in the stockroom as needed
- Drive and deliver material to customers
- Partner with customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships
Requirements
- 1+ year customer service or inside sales experience
- Strong attention to detail
- High school diploma or equivalent
- Ability to lift up to 50 lbs.
- Valid driver's license and clean driving record (MVR)
- Must be authorized to work in the U.S. (no visa sponsorship available)
- Position is not eligible for relocation benefits and is expected to be performed on site