Customer Sales Advisor (Tires/Services) - Monterey Park, CA
The Goodyear Tire & Rubber Company · Monterey Park, CA · 2 mo ago
Accounting$18–$24/hrFull-time
Location: 1925 South Atlantic Blvd, Monterey Park, CA
Pay
Starting pay: $18 - $24 hourly + weekly pay + incentives & overtime opportunities. Base pay may vary depending on job-related knowledge, skills, experience, and market location.
Benefits
- Medical, prescription, dental, and vision coverage
- 401(k) retirement plan
- Life insurance and disability benefits
- Tuition assistance
- Paid sick and vacation time
- Tire discounts
- Certification reimbursement
- Paid vacations
About the Role
As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will become familiar with quality, sales, and profitability and how to be successful in a team environment. We invest in your success as you invest in ours.
Responsibilities
- Drive and reach sales goals through guest interactions, including tire and service sales
- Build guest relationships and ensure guest satisfaction by understanding their needs
- Describe all warranties, advertising, and promotions of products and services
- Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out
- Make recommendations to guests based on manufacturing recommendations
- Promote self-development by utilizing company-provided training tools
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods, including light and heavy lifting (e.g., consumer tires and wheels), standing, bending, and squatting
Requirements
- Prior guest service experience
- Valid driver’s license
- Must be at least 18 years of age
- Legally authorized to work in the U.S. without company sponsorship now or in the future
- Strong work ethic; independently motivated to produce results with limited influence from others
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Commitment to following established safety policies and procedures
Preferred Qualifications
- High School Diploma or GED
- Previous automotive guest service experience
- Previous tire sales experience
Position Criteria
- Hard worker who demonstrates responsibility, dependability, conscientiousness, communication, and teamwork
- Stores may be open 7 days a week, including weekends and some holidays