Customer Relationship Manager
Delmar International Inc. · Glendale Heights, IL · 2 days ago
Business Development$70k–$80k/yrFull-time
Responsibilities
- Prepare customer quotes
- Maintain and update databases
- Deliver exceptional customer service
- Respond to customer inquiries
- Conduct customer review calls
- Fulfill other tasks assigned by the company
Requirements
- Minimum 2 years of sales or operations experience in a 3PL freight forwarding environment
- Experience in ocean, air, ground, brokerage, or warehousing (asset)
- Bachelor's degree in business or a related field (asset)
- Knowledge of current air and ocean service offerings for transatlantic shipments to the United States (asset)
Qualifications
- Proficiency in establishing rapport and developing solid relationships with potential leads and key customer contacts
- Ability to ask the right questions, listen carefully and understand customers' needs
- Prior proven problem-solving skills
- Excellent communication skills
Benefits
- Equal opportunity employer
- Competitive compensation
- Comprehensive health and dental care
- Balance between work and home life
- Opportunities for professional development and career growth
Pay
Salary range: USD $70,000–80,000
Schedule
N/A