CUSTOMER RELATIONS REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER
Nick Wians - State Farm Agency · Buffalo Grove, IL · Yesterday
OTHR$55k–$70k/yrFull-time
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service.
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
Qualifications
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience managing client relationships is preferred.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to a customer.
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
Pay
$55,000.00 - $70,000.00 per year
Schedule
Flexible schedule