Customer Relations Associate - Part Time Remote

About the Position

We are seeking a driven and ambitious individual to join our team as a Customer Relations Associate. As a vital part of our team, the Customer Relations Associate will be responsible for managing a portfolio of client accounts on a part-time basis. This role combines customer service, contract fulfillment, and relationship-driven sales while serving as the primary point of contact for clients. If you have a desire to help people and make a difference, this could be the opportunity for you!

Benefits

• Flexible scheduling with personalized customization
• 100% remote position with comprehensive online tools and training
• Ledgacy development opportunities
• Competitive compensation ($30,000 - $50,000 part-time), with advancement and earning potential based on personal goals

Customer Relations Associate Daily Responsibilities

• Serve as a part-time Customer Relations Associate and key contact for clients, ensuring their total satisfaction
• Interact with clients and associates, providing timely, professional, and courteous support
• Share financial knowledge and educate on business, investment, insurance protection, retirement, savings, and estate planning
• Develop customized financial plans, guiding clients through budgeting, debt reduction, investing, and retirement planning
• Grow account value through upsell and cross-sell opportunities and maintain high client satisfaction
• NO Cold Calling, NO Door Knocking

Requirements of the Customer Relations Associate Role

• 18 years or older and a U.S. citizen
• Pass a background check
• Strong verbal and written communication and customer relationship management skills
• Must have or obtain within first 2 weeks a Life Producer license
• Familiarity with CRM systems (e.g., Salesforce) and basic reporting
• Able to interpret account health metrics and prepare concise summaries
• Experience or aptitude for identifying expansion opportunities

Additional Qualifications

• PREFERRED BACKGROUND INCLUDES: customer service, leadership, and management
• Educational, coaching, military, or elite athlete backgrounds are a great fit!
• ENTREPRENEURIAL-MINDED, SELF-MOTIVATED, AND DESIRE TO GROW AND HELP PEOPLE
• ADVANCED NEGOTIATION TECHNIQUES OR TECHNICAL TRACING SKILLS MAY BE BENEFICIAL